@GrailUK They’re fine if you stick to their in-stock items. I sometimes buy from them when they have restock sales, and all of those orders have shipped quickly. But if you pre-order, well…
I’ve only pre-ordered one item from them – the PC re-release of Maniac Mansion. Ordered it in March of 2023, and it began shipping in March of this year.
I say, “began shipping,” as my copy still hasn’t shipped yet. Even though many copies have since flooded eBay, and plenty of influencers seem to have gotten theirs already. When I contacted LRG, I was told that orders ship in batches, and mine would ship at a later date.
That was three months ago. No progress since. My order page even says it’s in-stock and ready to ship.
So, pre-order if you want, but know that you aren’t guaranteed to receive your order on the release date – or months after the fact. Frankly, I wish I’d just gotten mine from an eBay seller from the get-go, because at least I would have it by now!
Oh, and there was also that thing where they were shipping “Collector’s Edition” copies of games on CD-Rs, without notifying anyone ahead of time that they would be doing so. But that’s another story…